FAQ

HOW CAN I FIND THIS PRODUCT?

You can locate a particular product by:

1. Clicking on the search icon and entering the product decription.

2. Clicking on the galleries found at the top of the website and filtering from there:

Gifts, Ready to Wear etc.

3. Contacting our team for further assistance using the following link:

WHERE IS MY ORDER?

A confirmation email containing your order details and number will be sent to you once your order has been placed.

Please allow between 24-48 hours for our team to prepare your order.

You can check the status of your order by visiting "My orders" on your Zegna account to view your order and delivery status.

Once your order is ready to be shipped, an email with tracking information will be sent to you.

If you haven't received your dispatch email, please first check your junk folder. If you're still unable to locate your dispatch email, your order may not yet ready to ship.

If you haven't received your order within the specified delivery period please contact our team using the following link: